We want you to be completely satisfied with your purchase and we ensure that all goods are inspected before mailing. In the unlikely event of you receiving a damaged item, you should notify Tropical Lettering within 3 days of receipt. You can contact us by email:

Artist @ TropicalLettering.com or via telephone in the UK (0044) 7717684190

Faulty and damaged products will be replaced free of charge and Tropical Lettering will reimburse your return mailing costs. Photographic evidence of damage may be required.